Projects

Built an integration connecting Salesforce with LinkedIn Sales Navigator, enabling thousands of prospective customers to be routed to Parker's sales teams more efficiently.

Designed an RPA solution that automated a previously manual, multi-team approval process for provisioning CRM users, significantly cutting turnaround time.

Implemented an integration that captures conversational data from Salesforce and delivers it to Qualtrics for sentiment analysis, giving the business deeper insight into customer experience.